Luxbet
Frequently Asked Questions
What is Luxbet Affiliates?
Luxbet Affiliates offer additional commission structures including Hybrid and CPA (Cost per acquisition).
Who is Tabcorp Holdings Pty
Tabcorp is a top 50 Australian company listed on the Australian Securities Exchange (ASX). Shares in Tabcorp trade on the ASX under the code 'TAH'.
Tabcorp strives to offer a first-class entertainment experience for our customers, great opportunities for our employees, support in the community and value for our shareholders. The company’s culture embraces teamwork, integrity, performance, innovation and customer understanding.
Tabcorp manages leading customer brands in Australia, including the Star City and Jupiters casinos, the NSW and VIC TABs, Tabaret, Keno and TAB Sportsbet as well as Luxbet. serving millions of customers every day.
Tabcorp strives to offer a first-class entertainment experience for our customers, great opportunities for our employees, support in the community and value for our shareholders. The company’s culture embraces teamwork, integrity, performance, innovation and customer understanding.
Tabcorp manages leading customer brands in Australia, including the Star City and Jupiters casinos, the NSW and VIC TABs, Tabaret, Keno and TAB Sportsbet as well as Luxbet. serving millions of customers every day.
What is an Affiliate
An affiliate is an independent website that promotes a merchant's products or services. Income Access affiliates earn a commission every time a referred player generates revenue for one of our online gaming merchants.
Becoming a LuxAffiliate
Simply visit our Join Now page and complete all your details. Once you are approved you will receive a welcome mailer with access details to the affiliate site so you can start promoting Luxbet and start earning commission.
Are there any fees or hidden costs associated with joining the Program?
No, absolutely not. It is free to sign up, free to promote and free to use our standard promotional materials.
What commissions do I earn from each merchant?
We will pay you up to 30% net profit share across all products for every customer that you refer to us. At the end of each month we will calculate the amount you have earned and provide you with payment via your chosen payment method.
What if I have more than one website?
Whether you have one website, or 100 sites, you only need to apply once to the Luxbet Affiliates. You can easily track multiple websites under one login. Our affiliate management area enables you to create a unique code for each of your websites. This makes it easy for you to view separate traffic, referral and earnings stats for each site.
Are visitors who use my click-thru link cookied by Luxbet Affiliates?
Each link that connects your website to Luxbet.com contains a unique tracking code. This code tracks impressions, clicks and records required data such as registrations, purchases made and play activity by your referred customers at the merchant's site. This activity is recorded in our database and is viewable in your affiliate account.
Where do I receive my tracking code?
To get your tracking code you must first sign up to an individual merchant's affiliate program. Once your application is approved you can log into Income Access and go to the "Marketing Tools" section.
Your tracking code is provided directly from this section in HTML format. This code will be inserted automatically into the HTML for any marketing tools - such as banners, buttons and text links - that you wish to use. Simply copy and paste the code for the marketing tool your wish to use and paste it into the HTML of your Web site.
Remember - it's important to test all tracking codes that you add to your website by clicking on them and verifying that this click is registered in your affiliate account.
Your tracking code is provided directly from this section in HTML format. This code will be inserted automatically into the HTML for any marketing tools - such as banners, buttons and text links - that you wish to use. Simply copy and paste the code for the marketing tool your wish to use and paste it into the HTML of your Web site.
Remember - it's important to test all tracking codes that you add to your website by clicking on them and verifying that this click is registered in your affiliate account.
How do I set up tracking for multiple websites or campaigns?
You can easily create unique codes for each of your websites or campaigns in our affiliate management area:
- Log into your account and go to "My Account".
- Click on "Affiliate Tracking Profiles" in the left hand navigation.
- Enter your websites or campaign information in the form.
- We will assign your campaign or website a unique ID. All your unique codes can be viewed in the grid on the top of the page.
- To add this code to a marketing tool (banner, text link, etc.), go to "Marketing Tools" and use the drop-down menu that lists all your campaigns to choose which campaign or website will carry your link.
- Then choose your marketing tool in the next drop-down menu. Your unique campaign code will automatically be inserted into the tool's HTML.
- You can then view your conversions in the reports - per site ID.
Who should I contact for help?
Feel free to email or call Luxbet Affiliates if you have any questions or need help. Our office is open 9 a.m. to 5 p.m., Eastern Standard Time. Click on the Contact Us tab for details.
How do I change my account information?
You can change your account information any time in our management area. Simply log into your account and click on "My Account". Make your changes in the form and click "Submit".
How do I keep track of my earnings and referrals?
You can easily monitor your daily traffic, earnings and referrals through the Income Access software. Our "Reports" section enables you to generate detailed summaries of all your affiliate campaigns or view a quick summary of your account's overall activity.
How do I know how much money I am making?
You can login to the affiliate software and access your individual reports, which are updated daily. These provide details on banner impressions, click throughs, new customers, current customer activity and commissions earned.
How often will I receive payment?
We will send payment monthly, by the 15th business day of each month for all the commissions you have earned.
What happens to my commission if customers I refer win?
If your customers all win and Luxbet loses money, we do not charge you. However, in that month you won't earn any commissions. Negatives are not carried over to the following month so you will start with a clean slate and can earn commissions again.